The Answer To What Is My cPanel Username?

Or how to find cPanel username and password?

On cPanel, cPanel users can access the cPanel interface via port:2083 or using a service domain such as to manage most aspects of their website.

Only the server root user or the reseller who owns the cPanel account can specify each cPanel account’s username and privileges when setting up the account the first time.

As a rule, each cPanel username must a unique username that contains 16 characters or fewer and doesn’t start with a number or the string test that the system uses to identify each account.

Now, your cPanel username is not the email you used to sign up for the hosting account.

Most of the time, your cPanel username will be derived from the domain name that was used to order the web hosting account.

So if the domain name is “”, the cPanel username might likely be something like “sundoma” or even “sundomain“.

It is this name that you will need to type in and access your cPanel control panel.

On systems that have database prefixing enabled, this cPanel username is use as an identified for MySQL or PostgreSQL databases.

It is important to note that cPanel & WHM reserves some usernames for the system’s use, and these cannot be used for cPanel or WHM accounts.

This is a growing list of reserved usernames that seem to grow with each new versions of cPanel & WHM.

To find your cPanel username, either:

  • look for the hosting account information email that your hosting provider sent to you when your account was provisioned. It definitely will contain your username and password.
  • if you didn’t receive this email or unable to find it, contact the web hosting provider’s support team so they can resend the email or give you the credentials.

Can I change cPanel Username?

Yes … you can ask for your cPanel username to be changed after the account has been provisioned but this is not really recommended.

If you don’t have this level of access, then you’d need to contact your hosting provider to change your cPanel username as it is something that needs to be done on the root level.

If you are a 2cPanel customer, do let our Technical or Infrastructure team to know and we will take it from there.

There are things to keep in mind though when your cPanel username is changed to something new:

  • the new name must be the same length or shorter because a longer name may cause MySQL® to truncate the account’s database names and database usernames, which causes problems.
  • you cannot use the associated websites and databases while the data transfer to the new username.
  • the system will rename your home directory.
  • we probably may need to rename your prefixed databases and database users which help preserve the visual correspondence between database names and the username. And when we do, in applications that depend on the previous names will run into errors.
  • if we don’t rename the prefixed databases and database users and you are using PostgreSQL®, you cannot log in until you reset your password.






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